Domains

Discover our wide range of research areas

Whether you want to use shopper research or segmentation research, we can help you with this. And always with the same goal in mind: to better align your product with the expectations of your customers.

Concept, product and packaging tests

Are you going to launch a new product but are not sure if it will work? Then we can help you at double you research. What makes one concept work and the other not? Or which concept will provide new customers without scaring away your current customers? We find out which concept, product and / or packaging has the best chance of a successful launch on the market.

Brand image mapping

Via a brand image analysis, we look at the brand associations and underlying values of your brand. We map out the relevance and the triggers of your brand.

Customer Journey 

What does your customer's customer journey look like? What are the relevant touch points before and after the purchase, and what does your customer expect with each of these touch points? A good understanding of all potential moments of interaction with your brand helps you to identify new opportunities and to better fit your brand into the environment of your customer.

Segmentation research

There are not that many products that really appeal to everyone. That is why it is important to understand which motivational groups exist in your market. In a segmentation study, a population is divided into consumer groups or moments of use with specific characteristics and expectations. How large are these segments? How do they differ? You will gain insight into the drivers of each different segment and what triggers consumers to buy your product.

Mystery shopping

During mystery shopping we are in the shoes of your potential customers and we experience your company and purchasing products like them. We will assess the performance of your staff when we want to buy your product: does the staff adhere to accurate and professional customer service, how do they treat customers and how do they respond to different situations?

Taste tests

We invite your customers to give their impressions about the taste, smell and appearance of your food products. In this way you learn how consumers judge your product and in which area your product is different from your competitor. And so you can align your products even better with the taste preferences of your target group.

Customer or employee satisfaction

We find out how satisfied your customers are and what the 'drivers' behind their satisfaction and loyalty are.
Would you like to have more information about what kind of market research we can carry out for you ? Then call us on 32 473 98 05 66!
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